All reps are different, I have experienced good ones and bad ones and of course I have met Emilys. Emily is the type of rep that meets you on time, every time, arrives with an suggested pre-filled order with what she thinks will be beneficial to your store and keep you in good fiscal shape. She is your cheerleader and will help you arrange your other lines to make your store look better. I know that isn't part of her job but thats what makes her an Emily. She goes above and beyond what her job requires. She knows that by helping you with your store as a whole, it will only benefit the line that she is selling. She is positive and thinks outside the box....as you can see, Emily is my favorite rep but more importantly, I want you to be on the look out for an Emily. She invaluable to your bottom line.